Questions we hear most often.

For most studios, Synaps replaces the layered toolchain, a CAD engine for plans, a separate presentation tool for client decks, a third for libraries, with one drawing canvas that produces all three outputs from the same project.

For some teams it sits alongside Revit as the drafting and client-facing surface while Revit remains the BIM archive. Pilots have proven both setups.

DWG and DXF open directly inside Synaps with their geometry, layers, and dimension styles preserved. You can keep editing in Synaps and export back to DWG when you need to.

Revit projects are imported as reference geometry today; full RVT round-trip is on the roadmap. For studios that need to keep Revit as the source of truth, we recommend syncing exported DWG views into Synaps for client work.

Every project is multiplayer by default, anyone on your team can open the file, draw on the same canvas, and see live cursors. Changes commit instantly; there is no check-out, save-as, or merge step.

Per-project permissions cover read, comment, and edit. Studios can set defaults per office so external collaborators (consultants, clients) start with the right access.

Pro (€89 or $99 per editor seat a month) is for architects, freelancers and small teams: up to 3 editor seats, 4,500 AI credits a month with unused credits rolling over, unlimited models, pages and libraries, DWG, DXF, IFC and PDF export, and no watermark.

Studio (€179 or $199 per editor seat a month) adds unlimited AI credits, up to 10 editor seats and the option to opt out of data training. Practices with more than 10 editors can ask about Enterprise volume pricing. Yearly billing costs 20% less on both plans.

Yes. Pro and Studio start with a 7-day trial. Choose a plan and add a card to start it; you can cancel at any time during the 7 days.

We also run six-week structured pilots for practices considering a full migration; reach out to set one up.

Students and educators can start with the 7-day trial on Pro or Studio. For institutional licenses (program-wide rollouts, lab installs, accredited bootcamps) we have a separate education program; email us with the institution name and seat count.

Your projects are yours. We do not train models on customer drawings, do not sell data, and do not share project content across tenants.

Infrastructure is EU-hosted (Frankfurt) with at-rest encryption and TLS 1.3 in transit. A written DPA is available, and SSO is available on request for Enterprise. Full security overview on the Privacy page.

All plans include personal support by email with a 24-hour response target on business days. Enterprise rollouts start with a call to plan the rollout.

Documentation lives at docs.synaps.app and is updated alongside product releases.